
FAQs
Questions Guests Ask Us
Private Villa
Can we book the whole villa?
Yes. You can book all of Palms House as a private villa in Mount Abu: all three rooms, the courtyard with its jacuzzi and plunge pool, the sitting rooms, the dining spaces and the kitchen, just for your group.
How many guests does the villa sleep?
Up to 8 guests across three air-conditioned rooms: the Superior Room (2), the Premium Room (3) and the Signature Room (3).
Is there a jacuzzi?
Yes. There is a jacuzzi (hot tub) and a plunge pool in the courtyard, shared by our guests. When you book the whole villa, it's yours alone.
How close is the villa to Nakki Lake?
About 1 km, a 10–15 minute walk. We're directly opposite the Mount Abu central bus stand, so the lake, the market and Sunset Point are all easy to reach.
Your Stay
What are the check-in and check-out times?
Check-in is from 12:00 pm and check-out is by 10:00 am. Early check-in or late check-out can be arranged when rooms are free — just ask.
Is smoking allowed?
All our rooms are non-smoking.
Can I bring my pet?
Sorry, pets aren't allowed at Palms House.
Are children welcome?
Yes, children are very welcome — families stay with us a lot.
Rooms
What types of rooms do you have?
We have three: the Superior Room (350 sq ft, queen bed, up to 2 guests), the Premium Room (450 sq ft, king bed and a separate sitting lounge, up to 3 guests) and the Signature Room (550 sq ft, king bed, lounge and a private balcony, up to 3 guests).
What comes with every room?
Every room has air-conditioning, free high-speed Wi-Fi, a smart TV, an en-suite bathroom with a glass shower, premium linen and towels, and room service.
Which room is best for a family?
The Premium and Signature Rooms sleep up to 3 guests and each has its own lounge. For an affordable family stay in Mount Abu, the Premium Room is the best value; larger families can book two rooms or the whole villa.
Is Palms House couple-friendly?
Yes, couples are very welcome. The Superior Room is a quiet, cosy room for two, and the Signature Room adds a lounge and a private balcony. Please carry a valid photo ID for each guest at check-in.
Which room has a balcony?
The Signature Room, our largest luxury room in Mount Abu, has a private balcony with lounge chairs, plus a separate lounge and a walk-in rain shower.
Food & Dining
Is breakfast included?
Breakfast isn't included in the room rate, but a home-style breakfast is available on request at extra cost.
Do you have a restaurant?
Yes. You can eat in our dining hall under the carved lattice ceiling or outside at the lantern-lit courtyard tables.
Is room service available?
Yes, meals and chai can be brought to your room.
Can guests use a kitchen?
Yes, there is a fully equipped kitchen with a fridge and hob — handy for families and longer stays.
Facilities
Is there parking?
Yes, free on-site parking is available for guests.
Is there Wi-Fi?
Yes, free high-speed Wi-Fi is available all through the house.
Is there a pool?
Yes, there is a plunge pool and a jacuzzi (hot tub) in the courtyard.
Location & Getting Here
Where exactly are you?
We are directly opposite the Mount Abu central bus stand, so you can walk in with your bags if you arrive by bus.
How far is Nakki Lake?
About 1 km — a pleasant 10–15 minute walk.
What is the nearest railway station and airport?
The nearest railway station is Abu Road, about 28 km away (under an hour by taxi). The nearest airport is Udaipur, roughly a 3½–4 hour drive; Ahmedabad is about 4½ hours.
Do you arrange airport or station pick-ups?
Yes, we can arrange transfers from Abu Road railway station and from Udaipur or Ahmedabad airports on request.
What is there to see nearby?
Nakki Lake (~1 km), Toad Rock (~1.5 km), Sunset Point (~2.5 km) and the Dilwara Jain Temples (~3 km) are all close by. Achalgarh Fort (~11 km) and Guru Shikhar (~15 km) make good half-day trips.
Booking
How do I check availability or book?
Tap “Check Availability” on any room to message us on WhatsApp with your dates, or call us on +91 94141 52604. We reply quickly.
Still have a question?
Message or call us, we're happy to help.
